Trans Continent
Enterprise Resource Planning (ERP) System
Designed and developed an integrated ERP web application that streamlines end-to-end logistics operations, including shipment management, container movement tracking, operational reporting, customer services, and administrative processes. The platform serves as the core operational backbone for daily logistics activities, improving process visibility, operational efficiency, and data accuracy across departments.
Container Tracking Management System (CTMS)
Developed a container tracking and monitoring platform that provides real-time visibility into container movements throughout the logistics lifecycle. The system enables operational teams and customers to track container status, locations, and movement history, improving transparency and reducing manual tracking efforts.
Warehouse Management System (WMS)
Built a warehouse management solution to optimize inventory control, inbound and outbound operations, stock monitoring, and warehouse utilization. The system improves inventory accuracy, enhances operational productivity, and supports efficient warehouse execution for logistics operations.
AI-Powered Customer Service Automation
Developed an intelligent customer service automation platform leveraging Agentic AI capabilities to assist logistics operations and customer support teams. The solution automates customer inquiries, operational requests, and business knowledge retrieval, improving response times, service consistency, and operational efficiency.